Serviced Accommodation Management & Airbnb Property Management in
Durham & Newcastle

Two wonderful cities, Durham & Newcastle, are popular cities that see many visitors yearly.

Durham is known for its conservation, whereas Newcastle is known for its passionate sporting heritage. When it comes to Airbnb management services, we provide the best quality serviced apartment rentals on the market.

Our expertise in Airbnb management enables us to market your rental property effectively with our hassle-free service.

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Why [SUBURB] for Airbnb Management?

Why Durham & Newcastle for Airbnb Management?

Welcome to Durham & Newcastle, a location that suits both leisure and business travelers seeking short-term stays. Positioned near enough to tourist attractions, industrial works, and in close proximity to business employers, Durham & Newcastle offers a perfect blend.

Leisure guests will be drawn to Durham & Newcastle, a renowned destination, and the picturesque Durham & Newcastle heritage. Businesses utilise nearby access routes and employment hubs.

Leisure Guests

Leisure Guests

Both Durham & Newcastle are known for their loyal sporting history and rich architecture. Durham is the home of over 630 grade-listed buildings and features several museums.

Visitors to Newcastle can experience the passionate support of the Newcastle United fans and take in a football game at St. James Park.

Whether you’re in Durham or Newcastle to visit family or simply celebrate an important occasion, we have the accommodation you need, from Airbnb and serviced apartments to a holiday let, a short-term rental with self-catering, or a holiday house; we have it covered.

Business Guests

Business Guests

Durham & Newcastle are home to various businesses across many industries. 

Durham is home to NETPark, a hub for the sciences in the area, including PolyPhotonix, which makes photonic medical devices. County Durham features many business opportunities. 

Newcastle sees many business brains visit the city every year. In addition, the city is home to savoury specialists Greggs and child care brand Tommee Tippee. Newcastle is also home to various business parks.

We provide corporate housing, executive relocation properties and contractor accommodation across both cities for those looking for business accommodation in the North East.

Property Management in Durham & Newcastle

Durham & Newcastle Airbnb Property Management

As the name suggests, Airbnb property management involves managing rental properties on the platform. With our experienced property management team, you can rest assured that your guests will enjoy a memorable stay.

From when the guest checks in to check out, we manage the whole process so you can relax and watch the money come in.

Durham & Newcastle Serviced Accommodation Management

Our serviced accommodation management service takes care of your serviced accommodation, so you don't have to.

With our unmatched complete management service and extensive experience in serviced accommodation management, we make it simple to maximise rental income for Durham & Newcastle property owners.

Durham & Newcastle Holiday Home Letting

Wouldn't it be wonderful if you could earn income from your holiday home while having everything handled by someone else?

Holiday homeowners in Durham & Newcastle can rest assured that their guests will enjoy luxurious accommodations and have a memorable experience they will cherish forever with us.

Want to know more about our services?

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What Our Investors Say About Us

Aaron Saccone
Aaron Saccone

Partnering with The Right Property Group as an investor for a few months now and I would highly recommend! They take care of everything and help is available every step of the way. Thank you Natalie and the team.


Gum Bhandal
Gum Bhandal

Great team that are always around to help and respond to questions very quickly. Got me started with a truly hands off experience. Looking forward to a strong partnership.

Quinton Williams
Quinton Williams

Very happy with the experience of their management of the setup of the house. Communications were prompt and friendly. Bookings are going well so I am very pleased with the service and support from Natalia from The Right Property Group


Papri Jahan
Papri Jahan

Nat and the team at TRPG are just brilliant. They manage multiple units for me, consistently providing second to none services and solid performance. I can't thank them enough!

Aaron Saccone
Aaron Saccone

Partnering with The Right Property Group as an investor for a few months now and I would highly recommend! They take care of everything and help is available every step of the way. Thank you Natalie and the team.


Gum Bhandal
Gum Bhandal

Great team that are always around to help and respond to questions very quickly. Got me started with a truly hands off experience. Looking forward to a strong partnership.

Quinton Williams
Quinton Williams

Very happy with the experience of their management of the setup of the house. Communications were prompt and friendly. Bookings are going well so I am very pleased with the service and support from Natalia from The Right Property Group


Papri Jahan
Papri Jahan

Nat and the team at TRPG are just brilliant. They manage multiple units for me, consistently providing second to none services and solid performance. I can't thank them enough!

Dean Kitchener
Dean Kitchener

Jackie and her team are brilliant to work with. Recommend them to anyone, always helpful and reliable.

Mosiz
Mosiz

Been working with the right property group for nearly 2 years now and we are impressed with they staff and hard work. If you want to let your properties on short or long term accommodation that's The Right Property Group will be the ones.

Thank you to Natalie and her team!!!!

Kristine
Kristine

I had fantastic a experience working with The Right property Group. Their team was promt, professional, and took care of everything. I highly recommend them for their reliable and professional service.

Geen Grewal
Geen Grewal

The right property group have been great to work with an i would recommend working with them. They are professional and respond in a timely manner. Thank you

Dean Kitchener
Dean Kitchener

Jackie and her team are brilliant to work with. Recommend them to anyone, always helpful and reliable.

Mosiz
Mosiz

Been working with the right property group for nearly 2 years now and we are impressed with they staff and hard work. If you want to let your properties on short or long term accommodation that's The Right Property Group will be the ones.

Thank you to Natalie and her team!!!!

Kristine
Kristine

I had fantastic a experience working with The Right property Group. Their team was promt, professional, and took care of everything. I highly recommend them for their reliable and professional service.

Geen Grewal
Geen Grewal

The right property group have been great to work with an i would recommend working with them. They are professional and respond in a timely manner. Thank you

Still Got Questions?

It can be overwhelming to know where to start when it comes to maximising income through Airbnb, serviced accommodation or even with a holiday let in Durham & Newcastle.

Our services are designed to make the process as simple and hassle-free as possible. Should you have any questions about any of our services, including Airbnb management services, serviced accommodation, or holiday let investments, we have you covered.

Our blog provides many property management answers and various guides. Alternatively, you can contact us directly here.

Natalie

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Frequently asked questions

Frequently asked questions

We have a 12 month minimum contract.

We’ve been in property management for around 14 years and in the last six years our service offering has evolved from houses in multiple occupation (HMOs) to exclusively handling serviced accommodation.

We always take investors through the numbers, providing an average nightly rate for their property size and location. We’ll follow this up with a detailed projection including any deductions for services or commissions, giving a projected average monthly and annual revenue for both peak and off-peak periods.

Our management services are charged at either 15% +VAT or 18% +VAT (depending on the service level you choose), calculated from the property's monthly bookings revenue.  This fee covers the management of guest relations, bookings, managing the booking platforms, marketing, housekeeping, laundry management and also maintenance management. A one-time property onboarding fee also applies to get everything listed for launch on all major booking platforms and photography.

We can also assist in serviced accommodation property furnishing, set-up and staging where costs vary on the size and finish of the property. 

If a property is underperforming, we have several strategies we can employ to nurture bookings, including but not limited to a pricing review and running booking promotions. Should these prove ineffective, and the property has remained empty for several months with no pickup in bookings, we’ll discuss the next steps with the investor.

Rest assured any damage will always be covered; the way that this happens will depend on the booking platform used by the guest. For example, with Airbnb, there is Air Cover, which means they will cover the cost of any damages for which we can provide evidence.  For direct bookings (like those through booking.com), we use an external vetting service provided by Superhog, who provide comprehensive damage protection.

In addition to our team internally spot-checking new bookings, we also use the external services of Superhog to vet them. SuperHog will run various checks on the guest to avoid any fraudulent activity, stop problematic guests from booking and prevent potential parties. The guest will have to upload proof of identification and sign our guest's terms and conditions. Any concerning bookings will be cancelled based on the level of documentation provided by the guest.

For long-term bookings, we will send a housekeeper in every two weeks to check the property to ensure it’s still in great condition, there's no damage and the guests are following our house rules.

The frequency of cleans during this period will depend on what the guest is happy to pay for - and the terms of how many levels of clean that we're doing are based on what the guest wants. While all guests will pay for one clean at the end of the term as standard, during their stay they may opt to pay for an additional weekly or fortnightly clean. 

You can relax knowing that we’ll take over the management of all housekeeping and turnovers of the cleans between guests.  If there are any guest requests (like requesting additional towels or consumables), or any issues that crop up (like trouble accessing the property) our housekeepers will handle those.

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